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Generic DVR Needs an Upgrade

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Hi, First post so be gentle :)

I had a 4 camera system installed about 4 years ago and I am getting a message saying upgrade required. Unfortunately I cannot find a manufacturer name anywhere on the dvr. It is a h.264 dvr nvr avr system. Do I need to ditch it and buy a named brand (to make future updates easier) or is there anything I can do to get it updated preferably without losing all my settings etc? thanks for any help.

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