Every so often customers have reported issues and confusion around the different playback options on Hikvision NVRs when using a direct monitor, one of the most common issues is users reporting that the event markers for Smart Event are not displaying correctly or at all in the Smart Playback menu. We have tested this ourselves and also experienced problems so we took the issue to Hikvision Support and they have now clarified with us the purpose of the 3 different types playback -...
What is the Difference Between Normal, Smart, and Custom(Event) Playback when using a Monitor on a Hikvision NVR?
What is the Difference Between Normal, Smart, and Custom(Event) Playback when using a Monitor on a Hikvision NVR?