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ColorVu - can't enable WDR or HLC - setting failed

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[First post... thanks for the valuable knowledge throughout this forum!]

Hi All.
I'm setting up two new cameras and an NVR and am having trouble with one of them (the colorvu DS-2CD2347G1-LU)
The D2345 works just fine and the NVR (DS-7604NI-K1) looks to be good too.

On the colorvu though, every time I try to enable WDR or HLC I get an error message "setting failed". Its fine on the D2345.
I've been through the manual and searched but can't see any particular setting that I've missed so as...

ColorVu - can't enable WDR or HLC - setting failed

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