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Substream settings not saved

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I am using iMVS-4200 latest version and have a problem when viewing the cameras in daytime.
If I use the standard 6 view (1 main and 5 mini images), the main image often will not appear, or if it does the image is frozen at a point in time. All cameras are being monitored using Mainstream and I assumed that this was the problem and attempted to change the camera views to substream. After making the change, it confirms that the configuration has been saved, but when I check back it is on...

Substream settings not saved

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