Good morning,
We have noticed that toggling the video format Basic/Standard/HD in the Hik-Connect mobile app can permanently reconfigure the mainstream video parameters on the camera. As a result recording quality is incorrectly set to 720p.
Testing shows that Hik-Connect mobile app will change the mainstream to 720p, CBR, Max rate 512K. This happened on a variety of 2 line cameras we tested.
This was on the latest Hik-Connect mobile app available for Apple and Android. It is also an...
Hik-Connect mobile app reconfigures main stream to 720p
We have noticed that toggling the video format Basic/Standard/HD in the Hik-Connect mobile app can permanently reconfigure the mainstream video parameters on the camera. As a result recording quality is incorrectly set to 720p.
Testing shows that Hik-Connect mobile app will change the mainstream to 720p, CBR, Max rate 512K. This happened on a variety of 2 line cameras we tested.
This was on the latest Hik-Connect mobile app available for Apple and Android. It is also an...
Hik-Connect mobile app reconfigures main stream to 720p