How to take a Screenshot on a Mac and a Windows PC
Now for most regular Mac and PC users, the ability to screenshot is basic skill they all know how to use and when we provide technical support we often ask customers to send us screenshots to give us a...
View ArticleDownloading Video from Hikvision NVR without the Motion and Intrusion Lines
Hello When downloading video from my Hikvision DS-7608NI-K2/8P NVR to my PC, The videos will only play with VS Player (having learnt this with the help of another forum member), not with VLC, etc....
View ArticleWinter Olympics 2018
Winter Olympics 2018 | Live, Pyeongchang, NBC, TV Coverage Winter Olympics 2018 | Live, Pyeongchang, NBC, TV Coverage Winter Olympics 2018 | Live, Pyeongchang, NBC, TV Coverage Winter Olympics 2018 |...
View ArticleGenesis Open 2018
Genesis Open Genesis Open 2018 2018 Genesis Open Genesis Open Live Genesis Open Schedule Genesis Open Start Time Genesis Open PGA Tour Genesis Open Golf Genesis Open TV... Genesis Open 2018
View ArticleHow to connect a Hikvision camera to a Synology NAS
Hi all, Recently we've come across this very helpful document produced by Hikvision US that details how to mount a camera to record to a Synology NAS via both the NFS and CIFS mounting options. It...
View ArticleNVR Firmware 3.1, 3.2, and 3.3
Hi My NVR (DS-7608NI-E2/8P) is running V3.0.10build 141126, and I wanted to upgrade the firmware. I've read that I need to upgrade in increments, e.g. 3.1 > 3.2 > 3.3 however I can't find any of...
View Article'The user is locked' error on camera
One of my cameras (DS-2CD2332 v5.2.0 build 140721) went offline over the weekend, on looking in to the issue I've discovered that I can't connect to the camera. The camera has a static IP and is on the...
View ArticleChinese hikvision Ip camera
Hi I bought 2 Hikvision (DS-2CD2700) IP cameras in 2015 off amazon I recently installed and bought a NVR to record on. The cameras are POE but are not picking up or shown as activating. The cameras...
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HikVision Camera Line Crossing Sensitivity
Anyone know if the length or position of a line has any baring on it's sensitivity? Finding one of my setups is more reliable in one direction than the other, despite it being set at A<->B. The...
View ArticleFirmware upgrade (odd) issue
I am trying to upgrade my Hikvision PTZ Dome camera but it seems to brick my camera! as a result the camera shows unreachable/offline in SADP. I have tried the following procedures and the outcome is...
View ArticleWhen we ask you for a screenshot ...
When we ask you for a screenshot, it is not a delaying tactic. When we ask you for a screenshot, we are not trying to fob you off. When we ask you for a screenshot, we are trying to get information, so...
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Earning Awareness, Respect and Trust - almost ten years in the making!
This is my 1,000th Post in our Forum! In May 2018 use-IP Ltd will have been in existence for ten years - the company was registered in February 2008, but it took me a few weeks to build a Webshop, Blog...
View ArticleTime lapse videos with Milesight cameras
Hi, I have made some experiments and found CCTV cameras very practical in creating still image sequences for time lapse videos. The first experiments were made by recording to the internal memory cards...
View ArticlePlease update your firmware to the latest available version
I'm making this plea again, because every day we continue to get calls and enquiries about "odd" issues, features "not working", cameras "gone faulty", cameras that have "gone offline", no longer being...
View ArticleWisenet NVR WebViewer
Browser compatibility and Live View The online platform used to view your Wisenet NVR online is called WebViewer and it can be used on Internet Explorer, Chrome and Firefox. Chrome and Firefox can only...
View ArticleHik-Vision connects via mobile app but not via Web Browser?
Hi, Don't know if this is a simple fix, but I am able to connect remotely to my NVR using the Hik-Vision app. However, when I use a web browser to connect to the NVR, I can successfully log into my...
View ArticleNight vision on mini bullet terrible
Hi Just got the mini ptz 5mp running. Image is very good during the day but at night it is terrible. Tried all sorts of settings. Uploaded a snapshot from the bullet and my Hikvision taken at the same...
View ArticleInvalid Characters: &"\*+'?:/^
When I tried to setup email the operation failed because my email password contained some of the above invalid characters. I am now left with the choice of 1) Changing my email password and all the...
View ArticleCommScope cat5/6 Ceiling Connector Assembly
Would anybody be interested in this new product: At £15 ea. +VAT with an 18" pigtail £7.50 +VAT for just the connector block
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