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HiLook Firmware

December 28, 2019, 9:35 am
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I know this forum is more for the Hikvision mainstream products, but I did ask a question here a while back (can't find it now!) regarding Hilook cameras.
I have two of them - a PTZ-N2404I-DE3 and a PTZ-N2204I-DE3. Both were running 5.5.6 firmware. The 2404 was branded Hilook in the firmware, and showed a model number, but the 2204 had a blank space where the HiLook logo should be, and the model number box in the web interface was blank, so think this was an OEM camera

The HikVision UK...

HiLook Firmware
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Wi-Fi password changed. How can I connect the cameras again to it?

December 29, 2019, 9:21 am
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Hi, we are using Hik-connect app for a while now for our security cameras. The person who came set up the DVR and everything but recently we changed our Wi-Fi password and now it shows that the device is offline when I try to access the cameras on my phone. Can someone please tell how to get the cameras back online?
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Cannot see 'Local' in Hik connect application?

December 29, 2019, 11:53 am
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Hi,
When I log into the Hik connect application - configuration - There is no 'local' showing as you can see below on the left hand side of the window, please advise?

Many thanks in advance

1577617621662.png
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Dahua IPC-HFW5241E-Z12E AUDIO IN/OUT and ALARM IN/OUT

December 29, 2019, 3:44 pm
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I am looking to get the IPC-HFW5241E-Z12E to work with my hikvision 7608ni-k2/8p NVR.

The NVR will be 60 ft away from the installed camera.

I already planned to use a POE switch and run the cat 6 cable to the camera. I want to setup the AUDIO IN and OUT, plus the ALARM IN and OUT.

1) Am i supposed to run the ALARM IN/OUT back to the NVR , via a 2 wire cable, or is it meant to be interfaced with an external device like an alarm system? Can i...

Dahua IPC-HFW5241E-Z12E AUDIO IN/OUT and ALARM IN/OUT
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Issue loggin in to HIk-Connect on IVMS 4200 and IVMS 4500, but can login through Hik-Connect website and app.

December 29, 2019, 5:05 pm
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Here is an odd one, out of the blue, it seems I can no long connect to Hik-Connect through IVMS 4200 or IVMS 4500. I get an error that says you don't have permission to login. However, when I login directly to the Hik-Connect website, and the Hik-Connect app, I am able to login and see the IP cameras no problem. Has anyone else experienced this issue before?
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12V power supply for Hikvision indoor intercom screen

December 30, 2019, 3:24 am
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As y'all know, the Hikvision video intercom (2nd generation) allows multiple indoor screens to be connected either by POE or by wi-fi to the master screen. Trouble is the instructions contain zero useful information about the power supply required for an indoor wi-fi screen - and of course no power supply comes in the box. They do recommend a couple of Chinese 12V/2A power supplies but they aren't available for the UK market. Confusingly, the...

12V power supply for Hikvision indoor intercom screen
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Thumbnail Images on Playback Timeline NO RESOURCE

December 30, 2019, 9:25 am
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Hello

I have a DS7608/K2 8P running latest version 3 firmware connected to 4 x 2343GOs and 1 x 2365G1 camera running latest firmware also. Resolutions and frame rates set to max on all with bit rates enabled for highest settings. All works great, playback, live view, etc. except in playback on all cameras there are no thumbnail images showing on the timeline. Instead the thumbnails show "no resource".

I have tried to work out if its my settings but have not come across anything...

Thumbnail Images on Playback Timeline NO RESOURCE
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Camera type and position

December 31, 2019, 5:42 am
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Hi. I would like to install a HiKvision camera in/on my home. Just as a project more than anything.

The problem is that I cannot decide where exactly to locate it and i really cannot decide between bullet or dome camera.

I have PoE in the loft as I ran cables around the house during the renovations.

I would appreciate any advice on type and position. Camera up to £200 ish. I have added a pic of the front of my home. We live in the corner of a cul-de-sac so I guessed that a camera in the...

Camera type and position
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Best solution for distant camera?

January 2, 2020, 6:50 am
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My neighbour wants to install a camera at his entrance gates which are 300 yards from his house. He has electricity at the gate, if needed. What would be his best solution? I've been looking at POE with repeaters, wi-fi with repeaters, fibre-optic cable and long-range burial grade coaxial. He currently has no CCTV system at all. TIA.
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Problems Running iVMS-4200 on MacOS Catalina(10.15)

January 2, 2020, 12:20 pm
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We have had several customers and forum users reporting problems running iVMS-4200 since updating to MacOS Catalina (10.15), the reports have varied from some saying the software runs ok but does crash unexpectedly to others saying the iVMS software does not work at all.

If you have G1 cameras (2xx3G0/2xx5FWD/2xx5G1) and/or an I-series NVR you can get around the iVMS issues by updating to the latest firmware and logging in to the NVR/cameras with any browser using the 'plug-in free'...

Problems Running iVMS-4200 on MacOS Catalina(10.15)
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Latest HikVision Firmware for G1 Series cameras - version V5.6.2

January 2, 2020, 9:36 pm
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Hik-connect IOS problem loading picture failed

January 2, 2020, 10:49 pm
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Hi,
Any one facing in hik-connect ISO "loading picture failed" in the notification screen? if yes please help to fix it. it was working fine for a while then stoped loading picture right.
latest hik-connect software for IOS. even before it happen to me with different release.

thanks for your help..
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Hik-Connect App error 240037 - any ideas please?

January 3, 2020, 2:16 am
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Can I access ACTi cameras with any browser?

January 3, 2020, 3:04 am
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Afraid not, at the current time just IE6 and IE7 (not IE8, Firefox, Chrome, Safari, etc.). :(
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Joining .raw files from Acti D72 camera

January 3, 2020, 3:09 am
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Does anyone know how to join together .raw files recorded from an Acti D72 camera please? I have a load of them 1 minute long and using the Acti Archive Viewer to view them individually is tedious. I want to be able to joing them in batches of 10 to be able to watch one 10 minute recording.
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Difference between "Runtime MD" and "Event MD"?

January 3, 2020, 3:13 am
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Can anyone please help me understand the difference between "Runtime MD" and "Event MD" triggering? I can seem to make "Event MD" trigger at all. I working direct on the camera.
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Newbie help needed with choosing a CCTV System

January 3, 2020, 4:14 am
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I'm looking into setting up a CCTV system to monitor the exterior of my house. The neighbours car was recently vandalised during the night so that has spurred me on to get this sorted.
3 cameras should suffice, two to the front and one to the rear (at least for the time being)
The front wall of the property is approx. 10m to the centre of the road and there are some street lighting on the opposite side. I'd like to be able to read car number plates as they pass the house at night if...

Newbie help needed with choosing a CCTV System
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Expanding the IPCams - new NVR or 2nd NVR?

January 3, 2020, 5:07 am
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Hello all,
I've got the following setup at home:
NVR: DS-7604NI-K1(B)
CAM1: DS-2CD2385G1-I
CAM2: DS-2CD2065G1-I
CAM3: DS-2CD2143G0-I

Now, there is a need to install another 6 cams. So I am now scratching my head and thinking, whether I should buy a 2nd NVR, smth like DS-7608NI-K2/8P PoE for another 8 channels.

Or, alternatively, sell the existing NVR and buy a single unit for all cameras: DS-7616NI-K2/16P PoE, for 16 channels.

Currently, I think...

Expanding the IPCams - new NVR or 2nd NVR?
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Latest HikVision Firmware [76 77 96 NI-I] V4.22.000 build190821

January 3, 2020, 5:08 am
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Hikvision sound issues

January 3, 2020, 5:12 am
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Hello everyone

I’m trying to get sound to work on my CCTV system.

My setup is as follows

1x NVR 7708NI-I4 running 4.22.005 build 191208
1x DS-2CD4A26FWD-IZS running V5.4.5 build 170302
1x DS-2CD4A26FWD-IZHS running V5.4.5 build 170302
6x 2CD2385FWD-I running 5.6.3 build 190923

now I’ve been playing with this system for a year or two to get sound without luck. I’m now on my second microphone as the other wasn't powered so I thought that might have something to do with it, I wire them both...

Hikvision sound issues
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