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Device being used by another account

January 15, 2020, 3:20 am
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Please help, I am trying to set up my Ezviz it was working fine till my husband turned it off, now it keeps saying being used by another account. I have tried deleting the account and registering nothing works driving me crazy
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HikVision TP/MSD Card Errors

January 15, 2020, 5:35 am
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Hi, I was wondering if someone could help.

I have purchased a Scandisk 64GB micro SD card (following a purchase of a Scandisk 128GB micro SD card) and when inserted into HikVision monitor "Formating Failed" message shown and screen shows TF Card Exception.

Model is DS-KH8340-TCE2

Any way of resolving this?
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Hik Connect app bug

January 15, 2020, 5:45 am
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This one is for Phil/Dan:

When I get an alert from the Hik Connect app (Android) that there is an intrusion/line crossing event, I get a notification on my phone. If I go straight into the app, Notifications tab, and try to play the video, it fails every time. However, if I first click on the alert in my phone, which then brings me to the app, I can play the video. The result is that the only way I can play event videos on my phone is to access them through the alert that pops up first. I...

Hik Connect app bug
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Hikvision Officially Release V4 Firmware for their K-Series NVRs - V4.21.005

January 15, 2020, 5:47 am
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Hik-Connect App

January 15, 2020, 10:24 am
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I have recently had CCTV cameras (Hikvision) fitted along with installation of a Video Recorder and Screen. My build is 'V3.4.104, Build 190424' and there is no update available when clicking 'Check Update'. The Video Recorder works fine but I am having problems with the Hik-Connect App on my Android and Tablet .. i.e. when reviewing playback the stream just stops and starts via the App. Sometimes just watching the live stream on my mobile / tablet it does the same and the live view just...

Hik-Connect App
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Please comment on my camera choices

January 15, 2020, 10:34 am
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I am buying a CCTV system for my house. There's nothing particularly valuable, it's for reassurance and to deter Halloween egg throwers, etc. I've read a lot here (thank you!) and think I've worked out what I need but would appreciate any comments on misunderstandings or things I've omitted. Below is a plan of the property.
plan.jpg


Red lines are the house, garage and outbuilding, green blocks are doors. The blue line is the boundary, thick lines...

Please comment on my camera choices
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ANPR camera integration with LED panel

January 15, 2020, 5:47 pm
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Hi and thanks for letting me join.
We have currently got a site with a HikVision ANPR camera running on it and the client wants to output the capture plate details to an LED Display panel so that people know their plates are being captured. Does anyone have experience of how to do this and what hardware etc is needed. We do not use HikVision NVR as we have developed our own integration with our Cloud Services Platform
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My Hik-Connect App video stream stops and starts?

January 15, 2020, 6:08 pm
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I have recently had CCTV cameras (Hikvision) fitted along with installation of a Video Recorder and Screen. My build is 'V3.4.104, Build 190424' and there is no update available when clicking 'Check Update'. The Video Recorder works fine but I am having problems with the Hik-Connect App on my Android and Tablet .. i.e. when reviewing playback the stream just stops and starts via the App. Sometimes just watching the live stream on my mobile / tablet it does the same and the live view just...

My Hik-Connect App video stream stops and starts?
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Hik Connect PTZ issue

January 16, 2020, 1:56 am
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I have all cameras with PTZ working fine on the NVR 7608 monitor using v3.3.4. When I install Hik Connect v4.0.0 on the iPad and connect to the NVR, the device loads on the iPad but I have no PTZ controls that should be at the bottom of the screen. I am at a loss.
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Problems Running iVMS-4200 on MacOS Catalina(10.15)

January 16, 2020, 4:01 am
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We have had several customers and forum users reporting problems running iVMS-4200 since updating to MacOS Catalina (10.15), the reports have varied from some saying the software runs ok but does crash unexpectedly to others saying the iVMS software does not work at all.

If you have G1 cameras (2xx3G0/2xx5FWD/2xx5G1) and/or an I-series NVR you can get around the iVMS issues by updating to the latest firmware and logging in to the NVR/cameras with any browser using the 'plug-in free'...

Problems Running iVMS-4200 on MacOS Catalina(10.15)
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ANPR Missing Plates

January 16, 2020, 7:35 am
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Hello,

Hoping somebody with the same camera an firmware installed can help me out.

Ive got a DS-2CD7A26G0-P-IZS ANPR Camera with firmware V5.6.10 Build 191023 which is the latest available.

Ive noticed that if a car enters that it will capture its plate details, but if it has only been in the area for less the 4 - 5 mins it will not capture the car leaving. but seems to be working fine if a car enters then leaves say 10 mins.

When looking at the release note for the firmware. I've...

ANPR Missing Plates
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Replaced broken camera now can't get good picture

January 16, 2020, 2:03 pm
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Hi,

I have a Hikvision installed at home.
It's a DS-7204HGHI-F1 with three DS-2CE16C2T-VFIR3 cameras.
One of the cameras went bad and so the installer replaced it with a new one.
The new camera is a DS-2CE16D0T-VFIR3F.
Now I have 2 cameras with great image and the new one is a really bad image (the new camera).
I've called them several times and the final result is always the same. I personally think they don't know what they are doing. Also, they don't give me the admin password (they say...

Replaced broken camera now can't get good picture
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DS-2CD6D54FWD-IZHS Issues with Blue Iris

January 16, 2020, 10:18 pm
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I purchased the subject unit about a month ago. It works fine if I use the webview or iVMS-4200 although with some recording issues that I have yet to figure out. If I use Blue Iris one or all of the cameras in the unit will periodically freeze for a few seconds, leave momentary video artefacts from things like passing cars or display a thin band of horizontal pixilation (but doesn't freeze or leave other artefacts). These problems seem to vary from camera to camera within the unit depending...

DS-2CD6D54FWD-IZHS Issues with Blue Iris
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Not getting notifications from new camera

January 17, 2020, 1:24 am
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I am having trouble getting notifications from my new ColorVu camera, I already get emails from my older turret for line crossing and from the doorbell when it is activated.
My system is all Hikvision, the NVR is a DS-7604NI-K1/4P(B) with two cameras connected by WiFi, the DS-KB6403-WIP doorbell and DS-2CD2435FWD-IW Cube for keeping an eye on the dog. The two turrets in the back garden are hard wired back to the NVR, the older DS-2CD2385FWD-I mounted on the fence faces the gate and is set to...

Not getting notifications from new camera
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Power up failure Hikvision Ds-7604Nl-k1/4p

January 17, 2020, 3:12 am
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Hi Phill,
I had a power surge after power cut and burnt a diode at the power sply crt at the main brd. Unable to identify the component and wondering if u have a crt diagram so I can replace the damaged components. Photo attached
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Trendnet IP Dome Camera - Night Vision Issue

January 17, 2020, 4:21 am
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Relative Newbie to CCTV here.........

I have a Trendnet TV-IP311PI v1.0R Dome Camera which works fine in the daytime but it is at night when I am experiencing the issue with picture quality with the IR night vision active.

The original camera I had which I purchased 2nd hand worked fine in the day but was blurry at night as you can see from the picture - "Outside Shot - Original Camera"...

Trendnet IP Dome Camera - Night Vision Issue
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Cctv via wifi extenders.

January 17, 2020, 6:38 am
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We are trying to set up a 4 camera exterior system to monitor a unit which is too far away from our office to use normal wifi. We have a point to point wifi link set up, with the final 15m being Ethernet back to the router.

We have a cheap wifi cctv system that we were going to use, but it will not talk to our network, leading me to think that it may have its own protocols.

Would standard domestic wifi ip cameras work, and can anyone recommend one that does not solely rely on the cloud to...

Cctv via wifi extenders.
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Hikvision Poor image quality after firmware upgrade of cameras and NVR

January 17, 2020, 7:16 am
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Hi.

I recently updated my firmware for my NVR 7DS-7608NI-E2 / 8P/A to firmware V3.4.98 build 171121 with cameras DS-2CD2142FW-IS and DS-2CD2542FWD-IS firmware V5.5.53 build 180730. I also have 2DE4220IW-D and 2CD6362F-IVS (which are un-affected).

Since the updates I have noticed when watching live view in 'MULTI SCREEN' the image quality is poor and pixelated. The same goes if I use my NVR, iPhone, IPAD or via my PC iVMS. If I choose single screen on the NVR the picture...

Hikvision Poor image quality after firmware upgrade of cameras and NVR
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Hik-connect v4

January 17, 2020, 7:52 am
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Can't see it mentioned elsewhere but you can can download it here, it's just a new UI, no functionality improvements from what I can see.

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macOS Catalina & Hikvision

January 17, 2020, 10:23 am
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has anyone fathomed how to view Hikvision on a Mac with OS updated to the latest Catalina?

I have tried iVMS4200 - crashes every thime
Sea Monkey - Live view not working

Never managed to get safari or Firefox - even with plugins - but they're totally out of the running now.


Any genius that has cracked the Hikvision/Mac mystery please help!!!!!!!!!!!
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