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Can't see stream within Event setup

May 1, 2020, 5:56 am
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Hi,

I'm running a couple of 2CD2345FWD and I've just updated to the latest firmware - V5.6.5 build 200316, hoping it may fix my issue.

When I originally set up the devices, I was able to see the streamed picture to allow setting up functions like crossed line etc.
I want to adjust the settings as some events are being missed.

I've tried a few browsers (Chrome & Firefox) but I am unable to see the stream when viewing Events. Even in the live view, I need to switch between streams a few...

Can't see stream within Event setup
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IPC-T140 Factory reset/forgetten password

May 1, 2020, 7:25 am
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Hi Guys,

was hoping someone out their will be able to help.

I have 4 hikvision cameras that i stupidly bought from ebay as my local distributer had closed down.

i bought thema round 6 months ago and since then i have forgot the password for the admin account, i followed the procedure to get password reset files and keys,. where hikvision have told me that they werent from a uk distributer.

so i am now left with 4 cameras, 2 of which i have had to disable the power to them until i can...

IPC-T140 Factory reset/forgetten password
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Limit email alerts to a specific time period, but record events 24/7

May 1, 2020, 7:29 am
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I want my system to store and record events 24/7, but i only want to be email alerted to events that occurred during a certain time period (00:00 - 06:00 for example)

Is there a way to limit email alerts to a specific time period without altering the arming schedule ?
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HD stream on Hikvision app

May 1, 2020, 8:36 am
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Hi

My system is actually HiWatch but I'm connecting via the Hik-connect app for remote viewing.

On the viewing screen I have 2 options, Basic & HD. My problem is that the app almost never loads up the HD version. It just times out at about 92% and gives a "260015" error.

Is this something I need to adjust on the recorder, the app, or is it just tough luck? I have a 150mbps fibre broadband connection and usually a strong 4g signal on the phone.

Any suggestions?
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iVMS-4200 can you rename cameras over the net

May 1, 2020, 8:59 am
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as title any experts know

i can see that i can rename from say camera 1 but then the app is still the same

however if i goto remote configuation on the site and goto cameras i see edit and add etc but they seem to be greyed out
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Hikvision NVR DS-7608NI 8 channel - "no more IP camera allowed"

May 1, 2020, 11:24 am
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I have installed 2 4k Hikvision cameras that work perfectly

I bought a new camera which is active and working on the NVR but when I go to live view it on screen it only shows previous 2 and get an error message "no more IP camera allowed" when I try adding it into the view page but shows up active in the camera management
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Understanding Bit Rate

May 1, 2020, 11:29 am
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Hi All,

Im keen to make sure im using my cameras to full capacity and hoping bit rate can be explained?

How can I calculate what bit rate my camera should be set to?
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Modem changing - best way to prepare?

May 1, 2020, 2:12 pm
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My internet service provider is changing to higher speed fiber, which requires a change of the gateway/modem. I currently have the modem in bridged mode, allowing a Netgear router to handle everything relating to internet connectivity. Is there anything I should do, copy, make note of, before AT&T comes in an rips out the old modem and installs the new one? I've already confirmed I will have access to the new modem to make modifications, but I'm sure something will throw off my HikVision...

Modem changing - best way to prepare?
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Changed internet service Plus camera problems

May 1, 2020, 2:19 pm
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Hi This is my first post on here so here goes. December i changed the internet to superfast 140MBPS on the IVMS 4200 service platform and had worked resonably well prior to the new broadband service. The cameras had obviously not been set up properly as even on live view at the NVR i had sparodic time lapse the time was not sync'ed and was way out. The lead time pre event was not correct, all things at the time i put up with. The two lads that installed it for me no longer trade but i did...

Changed internet service Plus camera problems
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ivms4200 no view in event managment

May 1, 2020, 5:18 pm
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Hi,
I have dvr and 4 camera made by hikvision. I have configured successfully device via hikconnect.
Live view and almost all stuff works fine. I have a problem, when i try to manage events, set crossing line detection etc. online(p2p cloud, hikconnect). I got blank ,gray screen like in the attachment. Problem disappear when I am connecting to dvr by lan network.
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Zoom issues with DS-2CD55C5G0-IZHS

May 1, 2020, 8:03 pm
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I'm still testing the camera so I haven't installed it yet. My problem is that the zooming (in the PTZ panel) doesn't seem to work. Digital zoom in iVMS4200 works. I have checked that the camera is a Z-version in iVMS4200 so it should have a motorized zoom. The camera is connected to a Hikvision PoE switch and I have checked the camera with two different ethernet cables and different ports on the switch. Any ideas?
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G1 Version 5.6.5 available

May 2, 2020, 6:18 am
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G1 version 5.6.5 now available on EU and UK portal. UK notes indicate "fix some bugs" while the EU details 2 specific fixes.
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Junction box help

May 2, 2020, 11:54 am
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Hi All,

Recently purchased a ds-2cd2347g1-lu camera and grabbed an eBay bargain for the junction box DS-1280ZJ-DM21. Was about to put it up but hit a problem.

Issue is the 3 outer holes (Marked on pic) don’t line up with the outer holes on my camera? Am I being stupid? Have I bought the wrong junction box (I am terrible at DIY lol )?

Thanks very much


Dan
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HikConnect App Notifications on iPhone

May 2, 2020, 11:56 am
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Hi everyone,

Anyone know why every time I clear my notifications in HikConnect app on iPhone it gets rid of the little red notification counter next to the app (which is normal) but then whenever I get a new notification the little red notification circle just keeps going up more and more even though I’ve cleared the notifications.
Any ideas?

Thanks.
5D62B90A-B840-421E-8272-95CE57D7AE69.jpeg
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Noisy fan hikvision NVR solved with silent power bricks

May 3, 2020, 2:54 am
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Like many other threads on here, I found my new DS-7608NI-K2-8P unbearably loud. It has a channel well technologies PSU (KSA-180S2) with a 12v 5A rail, a 52v 2.5A rail and a really noisy 40mm fan, and then a second not-quite-as-noisy 40mm fan on the case.

Everyone has a different sensitivity to this sort of a noise so I've seen some people say it's fine, and that's great for them. But mine was shut in a thick walled cupboard with a heavy tight-fitting door, and it would still be loud...

Noisy fan hikvision NVR solved with silent power bricks
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System removed from iPhone & tablets

May 3, 2020, 4:10 am
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Good morning I’ve just been asked to check cameras as alarm was activated ,when I went to tablet device has disappeared from there and my iPhone , I’ve since been told Ethernet cable was replaced ,and know I’ve lost device ,I’m new to this any help would be great thank you
Dave
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ANPR Bug with HikVision NVR

May 3, 2020, 9:07 am
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Hi guys,

I thought I'd post on here about a rather strange problem we've encountered with our DS-7216HUHI-K2 DVR. We use a DS-2CD4A26FWD-IZHS/P (running firmware 5.4.7) and have noticed on any NVR firmware 4.20.000 and up, the NVR will not function with ANPR and displays Chinese characters under the "province/state abbreviation" menu (shown in screenshot below) or in some cases, nothing at all, just the "number of lanes" option but still will not write any plates even though the ANPR...

ANPR Bug with HikVision NVR
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Low light IP camera selection for live music filming help !!

May 3, 2020, 11:19 am
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Hi

I need help to find an appropriate IP camera/s that has a good FOV, zoom capabilities and is suitable for indoor filming of live music events, so with good low light capabilities, light brightness variations, autofocus etc. I need a mid-range, minimum full HD, 4k would also be great. Cant be an expensive brand like sony or any other A brand as we need a lot of quantities for a specific project. Any help will be greatly appreciated


thanks
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Latest HikVision Firmware for G1 Series cameras - V5.6.4

May 3, 2020, 1:44 pm
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ProControl+ not playing event videos

May 3, 2020, 6:46 pm
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Hi all,

First post on the forum, hopefully someone can solve my issue! :)

I have a DS-7204HUHI-K1 DVR with 2 x 5MP Hikvision cameras. These were installed by a friend of a friend a while back and everything was going fine. I recently changed my internet provider which seemed to be a simple switch-over in terms of the DVR. I don't know if this has caused the issue, but I've only noticed the problem happening from this switch.

Basically, I've set up various smart events using the DVR web...

ProControl+ not playing event videos
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